I manage these service standards from a “first impressions” role at Reception, having over ten years experience in customer service and reception roles.
I believe Client service excellence leads to Client satisfaction, that’s what I want you to feel – absolutely satisfied that we have gone above and beyond your expectations!
On a more personal note, my husband and I have a real heart for people in need as well as people in general! We love to entertain and it is not unusual for us to have a household of guests for dinner most weekends. We have, throughout the years opened our home to people from a variety of different nationalities, some have needed accommodation and others are just looking for a friendly face. We have had some interesting times over the years and enjoyed every bit of it! We also sponsor 2 little boys from Indonesia through Compassion and would love to one day make the trip to meet them.